• What happens to the things I choose to declutter at a session?

Decluttering Diva will take away any items allocated for charity on completion of each session (whatever will fit in the vehicle!)

• What if I have more than a car load?

If any additional removal of unwanted (charity or rubbish) items is needed, the use of DD’s trailer service or other collection service can be organised at an additional cost.

• What if I feel its too good for charity, what options do I have?

We can offer experienced advice regarding selling of unwanted items through sources like eBay, auctions, buy sell trade pages etc.

• I have pets is that ok? 

The Decluttering Diva love most pets but give us a heads up anyway as a courtesy.

• Should I buy containers before you come?

If you have something in mind that you would like to use that’s ok but we prefer to utilise what you already have or will make recommendations based on our expertise, your taste and budget.

• How do I pay?

We accept prepaid bank deposit for the first session. Subsequent sessions are invoiced and are also paid by direct deposit.

• What does Chronic Disorganisation mean?

Chronic Disorganisation (or CD for short) was first coined by renowned PO Judith Kohlberg in 1992. CD is characterised by disorganisation that has persisted for a long time, has a negative impact on daily quality of life, has not responded to repeated self-help efforts, and is expected to continue into the future. (Ref: The ICD Guide to Chronic Disorganization for Professional Organizers, K, Varness, 2012)

• Do you offer a discount for seniors?

Yes we do. 10% off our standard rate.

• Can you help with rubbish removal?

Yes. Depending on volume we can take away rubbish and dispose of it on the day, the cost will be additional to you session cost. We can also arrange skips or do tip drop offs for larger quantities.